News

Following the recent news on how ‘customers are fed up with the Covid excuse for bad service’[1], a business at the forefront of the customer service market, Europa, which has its Contact Centre based in Ashford, Kent, shares its thoughts on the challenges and solutions experienced over the last 18 months.

Deserted tube stations and cancelled commutes prompted forecasts of a revolution in the way people work today and doom for the traditional 9-5 in the office.

NIAB EMR has launched ‘Malling Fruits’, a brand to promote the portfolio of top, soft and stone fruit varieties bred at the East Malling site in Kent.

The Thames Estuary Growth Board, led by Estuary Envoy Kate Willard OBE, has today announced the launch of a new ‘Green Blue’ workplan, mapping out key areas for future development in the region and the framework used to measure this, taking into account the Government’s national levelling up agenda.

Technology within the logistics and supply chain sectors has been brought to the fore as a result of the pandemic, triggering a digital transformation influenced by new customer behaviour, unpredictable demand, supply interruption, and restricted movement.

Accountants, business and financial advisers Kreston Reeves has today announced the promotions of 35 members of staff including a new partner across its offices in Kent, Sussex and London as the firm continues to grow and focus on their people.